Shipping policy
Last updated: August 17, 2026
Thank you for supporting FabiolitaDraws! Please read this policy carefully before placing your order so you know what to expect.
Digital Downloads
Digital products (such as downloadable art files) are delivered electronically — no physical shipping required. Once your payment is confirmed, you will receive a download link via email. Please check your spam or junk folder if you don't see it within a few minutes. Digital purchases are not eligible for returns or exchanges, so please review your order carefully before completing checkout.
Physical Products
Processing Time
All physical orders — including art prints, original artwork, and merchandise — are prepared and packed with care. Please allow 3–5 business days for your order to be processed before it ships. Business days are Monday through Friday, excluding federal holidays.
You will receive a shipping confirmation email with tracking information once your order has been handed off to the carrier.
Note: During peak periods and major holidays (Thanksgiving, Christmas, New Year's, etc.), carrier transit times may be longer than usual. We recommend ordering early if you need a gift by a specific date.
Shipping Method
We currently ship all physical orders via USPS Ground Advantage. Transit times after shipment are typically 2–5 business days, depending on your location. We may expand to additional shipping speeds in the future — check back for updates.
Shipping Rates
Free shipping is available on all US orders of $30 or more (before taxes). This threshold is subject to change; the rate that applies will always be shown at checkout.
For orders under $30, shipping costs are calculated at checkout based on the size and weight of your order.
We Do Not Ship to PO Boxes
At this time, we are unable to ship physical orders to PO Boxes. Please provide a valid street address when placing your order.
US Domestic Shipping Only
We currently ship to addresses within the United States only. We are not able to ship internationally at this time.
Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for packages lost or delayed due to an incorrect or incomplete address provided at checkout. If you notice an error after placing your order, contact us as soon as possible at hello@fabiolita.com — we will do our best to make changes before the order ships, but we cannot guarantee corrections once processing has begun.
Lost, Damaged, or Undeliverable Packages
We take every situation seriously and will do our best to make things right. If your package arrives damaged, appears to be lost in transit, or is returned to us as undeliverable, please reach out to us at hello@fabiolita.com with your order number and any relevant details (photos of damage, tracking status, etc.).
Each situation is reviewed individually. Remedies may include a replacement, store credit, or refund depending on the circumstances. We appreciate your patience as we work through any issues together.
Contact Us
If you have any questions about your shipment, please contact us at:
Email: hello@fabiolita.com